Documenting versus fixing
When you would rather have something properly documented than fixed.
Recent Posts
Accepting ignorance is the basis of the scientific method
“Ignoramus” (“We don’t know”, Latin)
A great support person is an angel and the devil in one package
Companies are discovering that hiring people to mollify critics and disappointed customers is cheaper (in the short run) than changing things, learning fr...
The stack you use to build your next app is irrelevant
How to choose the best stack for your app?
Processes and systems make your life easier
Everything is a process, whether we document it or not.
The joy of missing out
I was listening to a podcast with Jason Fried the other day and heard this term: “The Joy of Missing Out” or JOMO. It took me a couple of days to process wha...
Power of automation
Not while I have two healthy hands.
The value of a great post-mortem
I never lose, I either win or learn. Nelson Mandela
How to migrate your Redis database from one cloud provider to another
I’ve been doing a migration of our whole infrastructure from AWS to Azure recently. One of the services we use is Redis, which we use for caching purposes an...
Migrating Route53 DNS records to Azure
Recently I’ve been notified that we need to move our operations away from AWS to Azure. One of the steps I found interesting (and never did before) was migra...
The subtle art of debugging weird issues
As a senior reliability engineer I’m tasked with solving weird issues on a weekly basis. Issues you could sometimes classify as heisenbugs, at other times th...
Canary deployment with Ruby on Rails on Kubernetes
If you are reading this, chances are that you are using Ruby on Rails as your framework of choice. There have always been two main options in the past for de...
Why kubernetes?
I’ve been installing servers, deploying code to them, and exposing them to customers for most of my career. I started doing it by myself in the start. Those ...
What is a reliable system?
I plan to (let’s see how it pans out) write a series of articles on what I learned (and am still learning) during my stay at intuo. There is so much stuff I ...
Can we just get along?
I don’t know much about corporate culture in the past, but from what I saw, inter-departmental wars were business as usual. Marketing coming up with their id...
Setting up Encryption at REST with Amazon RDS and PostgreSQL
In order to make sure our customer data is as safe as possible, we decided to implement encryption at rest. Although we tried a few different approaches, we ...
Rest
When was the last time you’ve stopped and took a break? Not a weekend or 3-4 days, but a proper vacation. Something that lasts at least a week or two., a mon...
A good setup goes a long way
I’ve been limited to a 13” screen to do my work on for ages and ages, well since July 2013 at least. The only person who did the limiting was myself. One of ...
Your users are out to get you
How many times did you create a UI with a specific user flow in mind, and most of the time your users did something else? Did you ever experience users ignor...
Are you backup/restore procedures good enough?
So, my MacBook crashed yesterday. It didn’t really crash, just that it went black after logging in. Although I have a suspect, I won’t name it here because I...